We built on Stripe for 15 years. Then we needed them.
We've shipped about 100 products on Stripe. Then a fraud ring ran $4,500 in stolen cards through one of our Connect platforms and cashed out to brand-new bank accounts within days.
There was no payout hold on new accounts, no 3D Secure by default, and no warning. When we asked for help, the answer was "you're fully responsible," fees and chargebacks included.
So we're building the payments company we wanted that week: small enough to care, and set up so the next startup doesn't learn this lesson the expensive way.

